Shipping and Returns-Refund Policy


SHIPPING AND RETURNS

SHIPPING

EGCU has free shipping policy across Canada and USA for orders > CAD 59.

RETURN POLICY

EGCU has a 14-Day Fit & Style guarantee which allows customers to make an equal exchange or return with no questions asked.

EGCU has  365-Day product warranty means customers are eligible for a one-time replacement pair within 12 months. A one-time replacement pair will be only issued if there are clear defects in material and workmanship.

Product warranty does not cover damage caused by accidents, negligence, or improper care.

Replacement Process

Obtain a Return Authorization Email by contacting our Customer Service

Send your glasses back to us and provide our Customer Service with the Delivery Confirmation Number. 

Once we receive your Delivery Confirmation Number, you will either receive a refund within 48 hours or be sent a replacement