Privacy Policy


This Privacy Policy is effective as of March 1, 2017. Your prior activities on the site may have been governed by an earlier version of the Policy.

This Policy describes how we, EyeglassesCANADA-USA (EGCU). and its subsidiary companies, handle information we learn about you from our website. If you have questions or wish to contact us about the Policy, direct inquiries to:

Privacy Office

EyeglassesCANADA-USA (EGCU).

7008 39 ST

Lloydminster-AB

T9V 3M3

Email: Sales@eyeglassescanadausa.com


HOW WE COLLECT THE INFORMATION

We do not retain any of your personal information except the ones required for order fulfillment like 'Name', 'Address Details' etc. Your email address is not shared with any third party.

This privacy policy sets out how uses and protects any information that you give when you use this website. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. May change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

There are many ways that We obtain information from you: (1) via signup on any EGCU business website(s); (2) from an online, email, retail, fax or telephone purchase; (3) from navigational information about where visitors go on our website; (4) when you enter a EGCU business sweepstakes/giveaway; (5) when you sign up at a EGCU business store; (7) upon contacting customer service to request EGCU business communications; (8) upon signing up at an event.

THE INFORMATION WE COLLECT

When you register on-line on EGCU’s website to receive our product information, you will need to provide us with your name, address and e-mail address. When you make a purchase through  website or our store location/s  you also will need to give us your telephone number and credit card number so We can process your payment and contact you in the event of any problems with delivery. When you order through EyeglassesCANADA-USA (EGCU)’s website, we collect your name, billing address, shipping address, email address, phone number(s) and credit card number (with expiration date) or gift card number

If you contact us, you may need to provide with additional information so that We can respond to your questions or concerns as completely and thoroughly as possible.

In order to provide users and subscribers with the most efficient and enhanced service and to better understand your preferences and choices, We may request your gender, year of birth, sports of interest, shopping preference and product interest. Whether or not you provide this information is entirely up to you.

We also may collect additional non-personally identifiable information (for example, browser version, IP address, your shipping address etc.) which will provide information regarding the general use of our website. The navigational information allows Us to see which areas of our website are most visited and helps Us improve the quality of your online experience by recognizing and delivering more of the most desired features and services.

HOW DO WE USE THIS INFORMATION

This website is exclusively directed to individuals residing in the Canada and by providing your personal information you confirm to reside in the Canada or you are a international customer. As such, all personal information that We obtain about you will be recorded, used and protected by us in accordance with current Canada data protection legislation and this privacy policy. By providing us with your personal information, you consent to us processing this personal information in one or more of the ways described in this privacy policy.

We will primarily use your personal information to provide products and services to you, for example:

1) To process and fulfill your order, including to send you emails to confirm your order status and shipment, and other related emails

2) To administer a contest, promotion, survey or other site feature and to provide you with the relevant products or services (for instance to deliver a prize you may have won in a contest).

3) To send you information/materials via e-mail or mail about products, offers and news We think could interest you. This information may relate to products, services, offers and news of EGCU business products or any other products and services by any company affiliated with Us.

4) To analyze visits to the website and learn about the interests of our visitors as well as visitor’s physical features in the aggregate so we can improve our products and services and deliver the best user experience.

The information obtained during an online purchase is utilized to improve your web experience by enabling you to obtain a faster checkout for purchases and/or opt-in to receive e-mails, which provide you with the latest and greatest information regarding our other products and services.

You may, upon placement of an order, opt to allow Us to save the information for a speedier checkout process the next time. Your payment information is then stored only for the purposes of faster checkout and is not used for any other purpose.

COOKIES

List of cookies we collect

The lists the cookies we collect and what information they store.

COOKIE name COOKIE Description

CART The association with your shopping cart.

CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.

COMPARE The items that you have in the Compare Products list.

CURRENCY Your preferred currency

CUSTOMER An encrypted version of your customer id with the store.

CUSTOMER_AUTH An indicator if you are currently logged into the store.

CUSTOMER_INFO An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID

EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.

FRONTEND You session ID on the server.

GUEST-VIEW Allows guests to edit their orders.

LAST_CATEGORY The last category you visited.

LAST_PRODUCT The most recent product you have viewed.

NEWMESSAGE Indicates whether a new message has been received.

NO_CACHE Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.

POLL The ID of any polls you have recently voted in.

POLLN Information on what polls you have voted on.

RECENTLYCOMPARED The items that you have recently compared.

STF Information on products you have emailed to friends.

STORE The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS The products that you have recently viewed.

WISHLIST An encrypted list of products added to your Wishlist.

WISHLIST_CNT The number of items in your Wishlist.

SHARING INFORMATION WITH THIRD PARTIES

We will never sell any information about you to anyone.

We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing. We may need to share personal information with these third parties so that they can perform these services, however, We limit the personal information that We give to them and authorize them to use this information only for the purpose of performing those services.

In proceeding with your online order, you agree that both your name and address and those of the delivery name and address (if different) will be checked using third parties such as credit agencies. If you are providing a delivery name and address which is not your own you must have that person’s permission to give us their personal information and for us to use it for the purposes specified. By providing it you are saying you have their permission.

We share aggregated demographic information about our user base with our agents, including agencies or third party vendors so that they can provide marketing analysis and consult on business strategies. This information does not identify individual users. We also may share non-personal information, such as the number of users who visited the website during a specific time period or who purchased a specific product through the website, with our marketing partners, advertisers and others from time to time. This information generally is shared in an aggregated form.

We may release personal information if we believe in good faith that: the law or legal process requires it; if We have been advised by counsel; We have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of EGCU business, or any of our respective affiliates, business partners, customers or others.

As with any business, it is possible that as our business develops, We might go through a business transition, such as a merger, acquisition by another company, sale of all or a portion of our assets or buying online stores or other assets. In such transactions, information about customers will likely be transferred. You will be notified via a prominent notice on our site for 30 days of any such change in ownership or control of your personal information. You will be deemed to have consented to the transfer of your personally identifiable information to any such successor entity unless you notify us via email to the contrary within the 40 day period.

Personal information submitted to or collected through this website may be stored and/or processed in the Canada or abroad, United Kingdom, Italy or USA  for the purposes described in this privacy policy. By using EGCU business products and services (including our website), you consent to any such transfer of information outside of your country.

We do not share, sell or rent to other third parties any personal information that you provide to us, except with your consent or as described in this Privacy Policy.

E-MAIL OPT-OUT/UNSUBSCRIBE

We have a company policy not to flood people with e-mail correspondence, but simply to give you periodic information so you can stay up to date on what We are offering.

You  can easily unsubscribe at any time you want by contacting us or by following the instructions contained in the e-mail. It takes some time to put opt outs in effect so you may still receive emails from Us for several weeks after your request is received.

We also use your e-mail address to confirm your order and to confirm shipment of your order and to respond to any inquiries you make on-line. All e-mails you receive will provide you with information as to how to get off the e-mail mailing list if you so desire.

DIRECT MAIL

If you would like to update your mailing information or want your name and address removed from our direct mailing list you can contact us.

CHILDREN’S PRIVACY

If you are under 14, you should surf eyeglassescanadausa.com only with involvement of a parent or guardian. Although We do not specifically direct our websites, catalogs or e-mails to children, We strive to provide children with as much customer service as possible without violating their privacy rights. For their protection, We ask that anyone under 14 years of age not attempt to register with EGCU business or otherwise provide EGCU business with any personal information without the consent of a parent or legal guardian.

ACCESS TO YOUR PERSONAL INFORMATION

We will provide you with access to the personal information you provided to us by allowing you to view, update or correct your information. In order to protect your privacy, We take steps to verify your identity before granting you access to the private information or enabling you to make corrections. We will accomplish this through the use of passwords and personal details. If you want to find out what personal information We hold about you, please contact our customer service department. We may charge you a small fee for providing this information.

SECURITY

Our web site’s security system has reckoned host provider  monitor activity and prevent any unauthorized disclosure of credit card numbers or other personal information. In addition, we utilize a licensed system for credit card authorization and fraud detection. We use industry standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal information.

Open Market

Open Market respects your privacy. We will not share or use your mobile number or other phone # you entered on our website for any other purpose. We will only use information you provide to transmit your text message. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Service, you agree to provide accurate, complete and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies including cancellation of the order/s.

UPDATES TO PRIVACY INFORMATION

Please review the site periodically to see any updates to the information provided here. This privacy policy was last updated on March 1, 2017.